Professional planners have many choices when beginning the search for a destination for their upcoming events. Many use national sales offices, third party search firms, or recommendations from board members or colleagues. Some use a combination of several of those options but
everyone should be using the city's official representation organization as well. CVB's aren't competitive to any of the other methods of destination searches so they can be used in conjunction with other methods in use and certainly can be used by the planner directly. Below are just five of the many reasons to make the CVB your first call when destination shopping!
City Reps Know Their Properties: The representatives of a convention bureau/destination management organization are experts on their venues. They know the dimensions immediately of the options you'll have in their cities. They know which hotels work well together if you require more than one for your group. They've attended events in every single venue they represent so they can give you first hand accounts of what fits well, who has balconies, what is modern, what is traditional and what might fit your needs. They aren't representing one venue so they can give you an honest overview of what is available, even if it is a property that isn't on the radar of others you reference.
City Reps Know Their City: Every city has seasonal events, festivals, rainy seasons...that the city's representatives are aware of. They live in those cities and their entire focus is getting to know their cities (and usually their competitive set as well) inside and out. They can give you great information about restaurant weeks, festivals in the park, city-wide art shows and more than can assist you in choosing the best times for your group. They can also arrange group tickets and transportation to many of these events.
City Reps Can Assist You With Both Centers and Hotels: Just as a hotel national sales representative assists you with the individual property you are interested in, the city reps can make introductions to hotel management and make sure the hotels are aware of the value of your business, not just to them, but to the city as a whole. This provides a planner with support as he/she negotiates. CVBs are also part of a national network that provides group history so they are able to really make sure the group's value and needs are front and center.
City Reps Can Bring You Discounts: When working on a hotel and convention center package, the city representatives can let you know of any available discounts, rebates or transportation subsidies they have available. Remember, the city's representatives want you to come to their city, eat in their restaurants, ride in their taxis and shop in their stores. They work together with all of the partners to provide the most affordable and appealing packages available.
City Reps Are FREE: Cities found their tourism representatives through several methods: room-tax, membership and others. They do NOT fund their comprehensive and professional services through fees to their clients the planners. They can run hotel site selection searches, restaurant searches, other off-site venues searches and more. They can provide you with recommendations on everything from translators/interpreters to team building coaches. And they cost you nothing.
Please reach out to the convention and visitor's bureau/destination marketing organization for any cities that you are considering for upcoming events. You will be delighted at the range of their services and their eagerness to share their city with you.